pedang Platform Privacy Notice

This page describes what we collect when you use pedang and how we keep that data protected. We at pedang take privacy seriously—we collect only the information necessary to verify your identity, process your deposits and withdrawals, and comply with local regulations in supported jurisdictions including Jakarta, Surabaya, Bandung, and Medan.

Our pedang platform operates on Android and iOS. Whether you access us via our app or mobile browser, we use the same privacy practices. We encrypt sensitive data, limit internal access, and do not sell or share your personal information with third parties for marketing or advertising purposes.

We explain our practices clearly so you understand how your data moves through our systems. If you have questions about how we handle your information, contact our support team.

What data we collect on pedang

We collect information you provide directly when you create an account on pedang. This includes your email address, password, full name, date of birth, phone number, and identity document (such as a national ID or passport). We use this information to verify your identity through our KYC process, comply with anti-money-laundering regulations, and ensure that withdrawals go to the correct person.

We also collect information about your activity on pedang. This includes your betting history, game results, deposits, withdrawals, login times, and device information. We log this data to detect fraud, investigate disputes, and maintain the integrity of our platform. Your account history on pedang is accessible anytime via your dashboard.

• Payment information: When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, or bank virtual accounts, we record the amount, method, timestamp, and confirmation status. We do not store full payment card numbers or e-wallet passwords.
• Device and connection data: We collect your device type, operating system version, IP address, and browser type to optimize our pedang platform and detect suspicious login activity.
• Communication data: If you contact our support team, we keep records of your inquiries, our responses, and any attachments you provide to resolve your issue.

How we use your data on pedang

We use the data we collect to provide pedang services. Specifically, we verify your identity, process your deposits and withdrawals, update your balance in real time, and log your transactions. We also use your data to prevent fraud, detect money laundering, and comply with legal obligations.

Our pedang team may analyze aggregated, anonymized data to improve our platform—for example, identifying which games are popular or which payment methods are fastest. We do not use your personal information for targeted advertising or sell your data to third parties.

Third parties and data processors

We use third-party processors to operate pedang. Our payment processors handle e-wallet, mobile banking, local payment, online payment, e-wallet, and bank virtual account deposits and withdrawals. We do not control these processors' security practices; you should review their privacy policies separately.

Our hosting provider may store pedang data outside your jurisdiction. We select providers that comply with standard data-protection practices, but your data may be accessible by foreign authorities or hackers in ways that differ from protections in Indonesia. By using pedang, you consent to this transfer.

We do not share your data with other gaming platforms, marketing agencies, or social media companies. We may disclose your information if required by law—for example, in response to a court order or investigation by a government agency.

Your rights and choices on pedang

You have the right to access, correct, or delete your personal data on pedang. You can update your account information (email, phone, address) anytime in your settings. You can also request that we delete your account and associated data, though we may retain transaction records as required by law.

You can manage your communication preferences on pedang. We send emails and push notifications about your account activity, deposits, and withdrawals. You can disable non-essential notifications in your settings, but we will still send alerts about account security, regulatory compliance, or transaction issues.

Cookies and tracking on pedang

Our pedang platform uses cookies to remember your login status, store your preferences (such as language and notification settings), and track your activity so we can detect fraud and improve performance. Cookies are small text files stored on your device. You can disable cookies in your browser settings, but this may prevent pedang from functioning correctly.

We may use analytics tools to track how you use pedang—which games you play, how long you stay logged in, which payment methods you use. This data helps us identify technical issues and understand user patterns. We do not use this data to target you with advertisements outside pedang.

Policy changes and contact

We may update this privacy notice anytime. We will notify you of significant changes via email or an in-app notification on pedang. Your continued use of pedang after changes means you accept the new policy.

If you have questions about how we handle your data on pedang, contact our support team via the "Help" section in your account or email us directly. We respond in English and local languages within hours during business days. We at pedang are committed to answering your privacy concerns and working with you to resolve any issues.